Media Contact: Heather West, (612) 724-8760, heatherwest@earthlink.net
Compass Design and Kemps/Marigold Foods Redesign Chocolate Milk
Packaging to Appeal to Expanded Audience
MINNEAPOLIS (March 21, 2002)-Chocolate milk isn't just for kids
anymore. What once was considered a drink of childhood has now
become one of the nation's most popular beverages. According to
Time magazine, sales of flavored milks-more than 90 percent of
them chocolate-rose 18 percent in 2000[1] , with much of the growth
coming from adults tired of soda and looking for a healthy change.
When Kemps/Marigold Foods approached Minneapolis based-Compass
Design, Inc. about redesigning the packaging for their line of
chocolate milks, Compass knew that its design would have to reach
beyond moms buying for their kids in the grocery store: it would
need to resonate with adults shopping in grocery and convenience
stores as well.
"It was a pretty complex design scenario," says Julia
Hemphill, Compass partner/sales. "We needed to keep the package's
appeal to moms and kids who like the 'treat' factor of chocolate
milk, yet still appeal to health conscience adults looking for
something different. We wanted a 30-year-old blue collar worker
to be just as comfortable picking up and purchasing the product
as a mother of three."
As if creating an image that would appeal to a broad audience
base weren't challenge enough, several other factors came into
play in the design process. The design would need to work across
all of Kemps chocolate milk's container shapes and sizes, and
also be as effective in convenience stores and high school vending
machines as on grocery store shelves.
"We began by looking at Kemps chocolate milks as a whole
product line and asking ourselves what design elements would achieve
our goal of reaching moms, kids, teens and adults," says
Mitch Lindgren, Compass partner/designer. "We felt that all
our audiences would react positively to seeing the actual product,
but only the pint size container was transparent.
So we created an overhead image of a glass of chocolate milk
topped with bubbles, and added the red-and-white striped straw
for visual impact and a touch of fun."
To complement the product image, Lindgren hand-illustrated lettering
to add to the fun and whimsical appeal of the chocolate milk line.
Additionally, as then current FDA regulations restricted the use
of the word "premium" on chocolate milk containers,
the decision was made to use the gold Kemps logo on the products,
which typically adorns only Kemps' premium items. "We felt
that using the gold premium logo would help consumers understand
that Kemps was still using the same high-quality ingredients as
it always had," explains Lindgren. The FDA has since eased
it restrictions.
The lettering, image and logo were then laid over a color block-red
for regular chocolate milk and green for lowfat-which in turn
was placed over a continuous image of multi-colored chocolate
brown tinted swirls. The whole milk chocolate milk packages also
carry a small banner that reads "extra rich and chocolatey."
With the key design elements in place, the Compass team began
to look at how each individual container shape and size would
fit into its retail environment and interact with both its anticipated
consumer audiences and competing beverage products.
"The thought was that the pint containers would be sold
primarily to high school students and on-the-go adults shopping
at convenience stores," says Tom Arthur, Compass partner/designer.
"Since the pint containers were transparent and consumers
could easily see the product, we kept the packaging to a simple
wrap-around label."
Compass and Kemps felt that the half-pint containers-sold only
as a six pack-would most likely be bought by parents for their
kid's school lunches and snacks. To cover the larger area created
by the cardboard carrier, Compass elongated the color block to
a rectangle, and enlarged the glass, bubble and straw images.
Compass also needed to incorporate the Kemps cow and tagline
"It's the Cows!" back into the package design, after
a competitor began using a cow image on their own chocolate milk
carton. "Kemps has a lot of equity in its cows, especially
when the product is placed in the dairy case," notes Hemphill.
"Consumers see the cow and immediately associate it with
Kemps."
Since the quart and half-gallon chocolate milk cartons needed
to appeal to all audiences, Compass again chose to enlarge the
glass, bubble and straw image and place the Kemps cow and tagline
on the container. The words, "Excellent Source of Calcium"
also were added near the top of both carton sizes.
Nearly nine months after beginning the redesign process, Compass
had successfully achieved their objectives. They had created a
package redesign that was fun but not childish had a strong shelf
presence and worked well across multiple container sizes.
Rachael Kyllo, Kemps/Marigold Foods Director of Marketing concludes,
"As always, Compass did a great job for us, creating a package
which has received a very positive reaction from consumers."
Kemps redesigned packages of lowfat and regular chocolate milks
are available now at selected grocery stores throughout the upper
Midwest.
Compass Design is a dynamic, Minneapolis-based design office
specializing in comprehensive identity and consumer packaging
programs for established and growing companies. With its experienced
and knowledgeable staff, Compass Design strives for integrity
and accuracy in its cost-effective, award-winning strategic design
solutions. For more information on Compass Design, please contact
Julia Hemphill at (612) 339-1595 or visit Compass Design's Web
site at www.compassdesigninc.com.